Sony PlayStation VR2 headset – 2023 New Launch Repair
Sony PlayStation VR2 headset , VR headsetPlayStation VR2 Sense™ controller(L) / (R) with attached strapsUSB cable (for controller pairing and charging)
- Free diagnostic
- Fixed written quote
- 180-day warranty
Repair Details
Sony PlayStation VR2 headset – 2023 New Launch — what's covered
- Feel a New Real™: Escape into worlds that feel, look and sound truly real as virtual reality gaming takes a huge generational leap forward with PlayStation®VR2.
- CUTTING-EDGE PERFORMANCE: Enjoy stunningly vibrant 4K HDR visuals4 in compatible games, a vast 110º field of view and state-of-the-art graphical rendering, all made possible by the power of PS5™.
- HEIGHTENED SENSORY AND EMOTIONAL EXPERIENCES: Experience revolutionary PlayStation VR2 Sense™ technology with eye tracking, headset feedback and 3D Audio, which combines with the new intuitive controllers to create deeply realistic sensations and emotions in compatible games.
- QUICK SETUP: Jump straight into the action with a quick and simple one-cable connection to your PS5 console.
- THRILLING NEW WORLDS: Surround yourself in the next generation of genre-defining virtual reality games as you connect to new worlds in uniquely immersive ways.
- VR headset
- PlayStation VR2 Sense™ controller
- (L) / (R) with attached straps
- USB cable (for controller pairing and charging)
- Stereo headphones
- Three pairs of earpieces
- Printed materials
HEADSET FEEDBACK
Feel subtle, responsive headset vibrations at key moments during gameplay.1
Created by a single built-in motor, these vibrations add an intelligent tactile element to the sensory immersion experienced as you play.
Detect your character’s elevated pulse during tense moments, the whoosh of objects passing close to your head, or the thrust of your vehicle as you speed forward.
TEMPEST 3D AUDIOTECH5
Pinpoint where noises are coming from to experience enhanced, realistic soundscapes, as the audio dynamically adapts to your position and head movements.1
Sense a character’s presence as they whisper in your ear, locate friends and enemies by their gunfire or footfall, and experience the creeping dread of a threat approaching from any direction.
OPTIMIZED OPTICS
Enjoy comfortable play sessions through a vast 110º field of view and a light, well-balanced Fresnel lens. The lens adjustment dial allows you to customize spacing between lenses to match your eye position for an optimal onscreen image.
SINGLE CABLE CONNECTION
Jump straight into new virtual worlds with a simple one-cable connection to the PlayStation 5 console’s front USB port. PlayStation VR2 is quick and easy to set up – just plug, play and enjoy.
PLAY AREA
Set your play area to enjoy the best gaming experience possible.
Enjoy freedom of movement with Roomscale1– or play while seated or standing, depending on your room size and the VR play style the game supports.
To play Roomscale compatible games and experiences, a minimum 2 metres by 2 metres available space is required.
PLAYSTATION VR2 SENSE™ CONTROLLER
ORB DESIGN
Enjoy freedom of movement for an easy, realistic and natural gaming experience through a well-balanced and ergonomic design that allows you to totally focus on comfortably exploring the world you’re in.
FINGER TOUCH DETECTION
Motion and interact with items and environments naturally and intuitively with finger touch detection.1
Even when you’re not actively pressing a button, finger touch detection knows how your hand is positioned, so the PlayStation VR2 Sense controller can accurately replicate your hand movements and let you reach out and touch the in-game world.
Communicate using hand signals, perform dexterous tasks with your fingers and interact with in-game objects and equipment around you.
HAPTIC FEEDBACK
Feel realistic, detailed responses to your in-game actions with haptic feedback.1
From subtle, precise vibrations to intense pulsations, different sensations in the game world can be delivered to your hands.
Sense how it feels to fire or strike with different weapons, craft tools, touch different textures and travel through different terrains.
ADAPTIVE TRIGGERS
Experience varying levels of force and tension as you interact with your in-game gear and environments.1
From pulling back an increasingly tight bowstring, to crushing objects with your hands or feeling a weapon jam in the heat of combat, adaptive triggers physically connect you to your on-screen actions for a deep sense of immersion.
ANALOG STICKS AND BUTTONS
Access extra input and interaction options with traditional analog sticks and action buttons.1
The Triangle, Square, Cross and Circle buttons are split across the two controllers, along with an Options button and a Create button.
As well as the adaptive triggers, both controllers also feature a ‘grip’ button to grab in-game objects.
- Free diagnostic & fixed written quote
- Genuine-spec parts with warranty
- Same-day options on common faults
- Data stays on your device — we never wipe storage
Common problems we fix
Sound familiar?
- No power, no lights, or shuts off randomly
- No video output or a bent/damaged HDMI port
- Loud fan, overheating warnings or shutdowns
- Disc read errors, eject issues or drive noise
- Stick drift, dead buttons or charging problems
- Liquid damage, drop damage or "it just died"
Not listed? Describe it below — diagnostics are free.
How your repair runs
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1
Book or walk in
Drop the device at a branch or request a mail-in label.
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2
Free diagnostic
We bench-test the device and identify the actual fault.
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3
Fixed quote
You approve a written, fixed price — or collect free of charge.
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4
Repair & test
Component-level repair, then full function stress-testing.
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5
Collect with warranty
Walk out with a written warranty on parts and labour.
Free
Diagnostics, always
Fixed quote
Approved before work starts
Written
Warranty on every job
What customers say
"Excellent and reasonably priced service. They responded within minutes, gave me a rough estimate, arranged pickup, kept me updated, and finished the work in about three hours. Highly recommend for anyone looking to get consoles fixed or serviced."
"Had come to get my PS4 repaired. They did a very good job — repairs for all gaming consoles including Nintendo Switch, PlayStation and Xbox. Friendly staff, and pickup/delivery service available. The best place to get a gaming console repaired."
"My PS4 optical drive was not reading discs. The technician worked on the issue and fixed it within 20 minutes. Works perfectly now — thank you for the service!"
Available at these locations
Get your Sony PlayStation VR2 headset – 2023 New Launch assessed
Send the symptoms and a technician replies with an estimated cost and turnaround.
- Free diagnostic on arrival
- Fixed written quote before any work
- Walk-in, pickup or mail-in
Sony PlayStation VR2 headset – 2023 New Launch repair questions
Most common repairs ? HDMI ports, fans, thermal service, joystick drift ? are completed within 24?48 hours once parts are confirmed. Board-level faults can take longer; we always confirm the timeline in your written quote.
Yes. Every completed repair includes a written warranty covering the parts we replaced and our workmanship. The exact term is printed on your job card.
A full bench inspection: power rails, video output, thermal behaviour, drive function and controller pairing. You receive a fixed written quote before any work begins ? approve it or collect the device free of charge.
Yes — Meta Quest, PSVR2 and HTC Vive are all covered.
Yes — mail-in is accepted nationwide.
All repairs carry the same 180-day written warranty.
Get your Sony PlayStation VR2 headset – 2023 New Launch back in the game
Free diagnostics, fixed pricing, written warranty.
